Privacy Policy

This Privacy Policy explains how Sector 19 (“we”, “us”, “our”) collects, uses and protects your personal data when you visit sector19.co.uk (the “Site”) or get in touch with us. Sector 19 is a sole trader business operated by Adam Greenfield-Osgood, based in Uckfield, East Sussex.

1. Who we are

Sector 19 is the data controller responsible for your personal data. You can contact us at:

• Email: hello@sector19.co.uk
• Phone: 07983 400886
• Address: Uckfield, East Sussex, United Kingdom

2. What data we collect

We may collect the following types of personal data:

• Contact details you provide when you enquire, book an audit, or contact us via email, phone, or a contact form — such as your name, email address, phone number, and business name.
• Communications — records of any correspondence between us, including emails and messages.
• Technical and usage data — collected automatically when you visit the Site, such as your IP address, browser type, device information, and pages visited. This is collected via cookies and similar technologies — see our Cookie Policy for details.
• Client project data — if you become a client, information relevant to delivering our services, such as social media account access, brand assets, and content.

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide quotes
• Deliver our services under an agreed contract
• Send you information you’ve requested, such as proposals or invoices
• Improve the Site and understand how visitors use it
• Comply with our legal and accounting obligations

We do not sell your personal data to third parties.

4. Legal basis for processing

We process your data on the following legal bases under UK GDPR:

• Consent — where you’ve given clear consent, such as submitting an enquiry form
• Contract — where processing is necessary to deliver services you’ve engaged us for
• Legitimate interests — such as responding to enquiries and maintaining business records, where this doesn’t override your rights
• Legal obligation — such as retaining invoices for tax purposes

5. Who we share data with

We may share data with trusted third parties who help us run the business, including:

• Website hosting and site-building platforms (e.g. Wix)
• Email providers
• Accounting or invoicing software
• Analytics providers, where used, to understand Site traffic

These providers only process data on our instructions and are required to keep it secure. We do not share your data with third parties for their own marketing purposes.

6. How long we keep your data

We keep personal data only as long as necessary for the purposes it was collected for — generally for the duration of any client relationship plus a reasonable period afterwards for accounting and legal purposes (typically up to 6 years for financial records, in line with HMRC requirements). Enquiry data from people who don’t become clients is deleted after a reasonable period of inactivity.

7. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at hello@sector19.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been handled incorrectly.

8. Cookies

Our Site uses cookies to function properly and to understand how it’s used. Full details are in our Cookie Policy.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@sector19.co.uk.